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Human Resource: Building Workplace Relationships

Workplace relationships are the tipping point upon which many matters important to managers and HR personnel balance. Having a high-functioning workforce means to have a relationship-centric organization to understand the forces that impact the workplace relationship spectrum.

“Building strong connections with co-workers takes focused effort and practice.”

Relationships are important. We as humans need a personal connection for support, meaning, friendship, and just plain happiness. Building a meaningful relationship within the workplace is very important for employees. They need to exist and they need to build from a solid foundation in order for you to have successfully engaged employees.

Relationships in the workplace are a byproduct of two primary factors: Interactions, how often two people connect and communicate, and Relatedness, or how much two people have in common. Relatedness cannot be discovered without some degree of interaction.

There are several characteristics that make up a good, healthy working relationship:

Trust

It is the foundation of every good relationship. It forms a powerful bond that helps to work and communicate more effectively.

Mutual Respect

It can help with the people you work with and value their input and ideas, and they value yours. Working together can develop solutions based on the collective insight, wisdom, and creativity.

Mindfulness

Taking responsibility for your words and actions.

Welcome Diversity

The people with a good relationship not only accept diverse people and opinions, but they welcome them.

Open Communication

A good relationship depends on open, honest communication. The better and more effective communication can result to have a richer relationship.

Relationships are required for every single business that exists. Having strong relationships leads to better work and also improve an internal organization. Good work relationships are not limited to organizational boundaries. Building positive workplace relationships is vital for career success. Relationships can positively or negatively affect your satisfaction with the job, your ability to advance and gain recognition for your achievements.

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3 Benefits in Hiring Under-Qualified Employees

In the competitive business world, we all know for a fact that job vacancies have certain qualifications. They create a boundary that filters out people who are more experienced and suitable for the role.

The most common qualification that job employers are looking for is the job experience of the candidate. This is one factor that makes fresh graduates or under qualified employees have an extremely strenuous time in finding a job that falls right into their expertise. Any person or employee has to start from somewhere, but how do we expect candidates to gain or even have experience when almost all jobs require experience for them to start.

While there are several benefits to hiring experienced workers, there are also several reasons you might want to try hiring under-qualified employees. Here are 3 benefits in hiring under-qualified employees:

  1. A Chance to Train the Candidate from Scratch

The inexperienced candidate is more susceptible and open to learning.

They are the people who possess an open mind and their willingness to learn is still quite high. The blank canvas creates an opportunity for you to mold them to your liking, there are no bad habits or things that will hinder you to develop their potential.

  1. Unconventional Approach to Work

The employee has never had a job before or is still inexperienced. It might actually be beneficial in terms of the enthusiastic approach and the dash of creativity they might possibly bring to the table. When there are meetings, they might surprise you with their suggestions, ideas, and even how to solve particular problems. They will try to go outside their comfort zone and try to say what is on their mind rather than some veterans or more experienced people do.

  1. Lower Salary and Benefit Expectations

Comparing the salary and benefits of an experienced worker from an inexperienced worker is quite on a different level of its own. More experienced workers tend to have higher salaries compared to those who are only starting. The business risk of the company to hire less experienced candidates is quite low.

Opening up an opportunity for candidates to enter your company to learn and gain experience has several advantages. Not only are you helping them learn, the company itself will also foster when they become an essential asset.

 “The secret of success is to be ready when your opportunity comes.” –Benjamin Disraeli

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Breaking into a New Industry

There would be times that it may seem impossible to break into a new industry. You might suddenly realize that your current skill set doesn’t match the job description of your choice or you don’t have enough experience for that certain field.

Even if you have passion, but you do not have the right skill set or the appropriate knowledge, hiring you for that job might be a little bit of a challenge. Having a better grasp with the needed information and skill set required in the field you are applying for, is a good way to get started before you even think of entering a new industry.

Before you start applying for that field you have been thinking of for the past few weeks, here are some tips you should consider.

  • Skills

    Entering a new industry will be a waste of time, effort and even hard-earned cash if you don’t have the skills for the job you are applying for. Building the appropriate skills or strengthening the skills you already have will be a big plus for landing that job you always wanted in a different industry. Skills also help you make critical decisions, solve problems and develop respect in the workplace.

  • Volunteer

    This may sound boring for some, but it is a critical aspect in entering a new Industry. Volunteering is a good way to learn new things in the office you are working for now. The exposure to different tasks can help you learn new things that may be needed for the new industry. This is also a good opportunity for you to add in your resume.

  • Update Resume

    Updating your resume shows your new employer that you may have the right attitude and capability to be in the new Industry you are applying for. You should review the job description from the new field and consider redoing your resume by highlighting your skills that are in the job description.

  • Network

    Consider connecting to as many people possible that are in your desired new industry. With the millennial age and social media at the palm of your hands, it makes your life easier and makes it possible to connect to people in different industries. Having more connections in social media gives you more opportunities. It also gives you more of an edge as it gives most hiring managers and recruiters a clear idea of your skill sets and what you have.

  • Credentials

    While still possessing the skills you already have, recruiters and hiring managers might still look for skill sets that you don’t have. Invest a little bit of patience and effort to get more certifications or take advantage of online opportunities. This makes yourself more marketable. Having more skills gives you more opportunities in landing a job that you desire.

There might come a time that you would want some kind of diversity in the things that you do. You might want to transfer to a new industry and change your work. It is a challenge, of course, transferring and changing your way of work is expected to be a strenuous task. But if you keep an open mind, work hard and keep a positive view on things, it might create an opportunity for you to break into a new industry.

Every single job is a challenge. You are walking into a set, a new character, creating a world and trying to get comfortable to do your best work.”Felicia Day

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How to Increase Employee Productivity in the Workplace

“Productivity is never an accident. It is always the result of a commitment to excellence, intelligent planning, and focused effort.”

–      Paul Meyer

Employees are expected to be productive. Employee productivity, sometimes referred to as Workforce Productivity, is essential to the employees, employers, organization and the economy. Workforce Productivity is important to help the firm increase and utilize the capacity of the human resource it has. Here are the following why productivity is important to the employees, employers and the customer.

  1. Customer Benefit

It often translates into good customer services and interaction. Total client experience is the key to satisfying customers and clients. It will gain customers loyalty and share their experience with others which is a marketing advantage coming out of high levels of productivity.

  1. The Company

The company achieves the goal when employees are highly productive. Productivity help to motivate the workplace culture and boost morale, producing a better company environment.

  1. The Workforce

Productivity in the workplace is important in every aspect of every company. This will motivate employees and gives them more job opportunities as the company grows.

All successful businesses understand how important productivity is in a work environment. Here are some tips on how to increase employee productivity:

  1. Be Efficient

It is important to make short-term and long-term lists and prioritize tasks. And provide each member of staff with a plan and encourage each to make a list to complete tasks on time resulting in efficient working.

  1. Delegate

It comes with an element of risk, but increase the responsibility and improves the morale and job satisfaction of staff members. It allows employees to gain skills and leadership experience and benefits the company and provides a sense of achievement and direction in their own careers.

  1. Reduce Distraction

Try to keep employees focused and engaged, this will ensure that the time spent at their desk is more productive.

  1. Have the Right Tools and Equipment

Providing the right tools and types of equipment is important so they can perform their duties efficiently and on time

  1. Improve Workplace Conditions

A comfortable working environment will improve employees concentration while working.

  1. Offer Support and Set Realistic Goals

Provide clear direction to supervisors and employees to help clarify expectations. It will help to increase their productivity, as they will have a clear focus and clear goals.

  1. Practice Positive Reinforcement

Motivate your employees to work harder and receive rewards in return, they’re more likely to put increased productivity high up on their to-do list.

  1. Ensure Employees are Happy

Show employees how much the company appreciates, respects and values them on a personal level is gratifying and often overlooked.

Productivity can help the company in utilizing the capacity of their available workforce. It is important to motivate all employees to reach their full potential and maximal level of productivity. Companies that recognize and encourage increased productivity are likely to be more successful than their counterparts.

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The Millennials: The New Generation of Employees

Baby Boomers are currently the largest generation of active workers. Millennials and Generation X are becoming the new face of company management and business practices.

HR Departments face a major problem when it comes to Millennials that work in their organization. The topic of millennials in the global workforce is certainly not new, but it remains a demographic group that continues to draw a lot of interest and discussion. With the number millennials rapidly increasing global mobility policies and programs are being updated to accommodate the changes that this generation requires.

A modern-day approach to human resources requires creating a culture where Millennials feel like they have a voice and are being invested in by the people above them.

Millennials are creating a change on how works get done, as they work more in teams and use more technology and grown up in a time where information has become available instantly.

It is important for human resource and managers to address possible generational stereotypes and the different values that demographic diversity bring into the workplace. Many companies offer training programs to prevent “unconscious bias” and to help leverage the benefits of multi-generations as part of their corporate diversity and inclusion strategies.

HR departments can play a critical role in helping to create the type of culture that brings out the best of millennials in their workplace. Here are five ways millennials are changing the workplace.

  1.   Transparency in the Workplace

Millennials represent significant portion in the workforce and increasing demands for transparency from the management and executive departments of the company.

  1.   The Remote Workplace Phenomenon

There is a huge number of people working from home, and the majority of millennials are remote workers.

  1.   Experience Over Degrees

Despite being one of the best-educated generations, they also carry the most college debt of any other generation. Millennials in management positions are much more likely to recruit based on skills, experience, and established results than they are to hire someone on the basis of a college degree.

  1.   Work-Life Balance

This is the reason why Millennials choose to work remotely. Their management will provide the tools they need to achieve the tasks they must finish during the workday and they are they will not be expected to stay late with no compensation.

  1.   Technological Adaption

Millennials are born shortly before the Digital Age. They are most likely to adapt faster in technological services and products and use a wide range of tools to communicate, to organize and achieve goals, and to complete tasks.

As the new century blossoms, Millennials are changing the way we work in tremendous ways. The key is to remain keen to continuous learning and to realize that challenge and opportunity come in all directions and packages.

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How to Promote Effective Teamwork

“Teamwork, coming together is a beginning; keeping together is a progress; working together is a success.”

– Henry Ford

Effective teamwork is both profoundly simple and difficult at the same time. This is why so many teams struggle to get the relationships, interaction, and the task execution right. Teamwork is important for the success of all businesses. This is why teamwork is so important in the professional world.

It brings new Ideas

It will benefit the business to have a unique perspective to succeed in a competitive world.

Teamwork helps solve a problem

By working together as a team, can help to find the solution that works best. Brainstorming and collaborating within the group can solve difficult problems and exchange ideas and come up with creative ways of doing things.

It’s supportive

Teamwork creates a system to ensure that deadlines are met and that there’s high-quality work.

Teamwork builds morale

Offer an idea that helps improve productivity, such as a new filing system, confidence and trust are built within the team. By working together, contribute something that produces results.

Good teamwork is essential for high performance in any business or non-profit organization. Good teamwork is essential in all organization. It signifies that:

  • People are working towards a shared purpose and common goals and
  • In so doing they are sharing their varied skills in complementary roles and in cooperation with each other.

Good teamwork creates a synergy where the combined effect of the team is greater than the sum of individual perspectives, experience, and skills to solve complex problems, creating new solutions and ideas that may be beyond the scope of any one individual.

Improving teamwork in the workplace is a common challenge faced by many managers.

  1. Be a Good Leader

Effective leadership is one of the most vital components of good teamwork. The team’s leader should lead by example.

  1. Practice Clear Communication

Communication is the important factor of all interpersonal interactions. Team members must share their ideas, point of view, and opinions.

  1. Define Responsibilities

Define each team member’s role and responsibility to have a more effective and responsive outcome.

  1. Conflict Resolution

Conflicts and misunderstanding are quite likely to arise no matter how well a team functions. And any conflicts or tension must be resolved as quickly as possible to prevent communication breakdowns and division of team members.

  1. Remain Positive

A leader must set a good example for good teamwork. In order to keep team members positive, committed and motivated, the team leader himself needs to exhibit these qualities.

The team has basic needs that must be acknowledged and fulfilled if you expect your teams to experience their greatest success. Successful teamwork is the cornerstone for creating a functioning, contributing team.

A Background Check on Your New Hire

It is not an easy task to hire new employees for your company. It is a tedious task that requires you and your team to filter out an enormous load of applications. From the variety of candidates that are applying there are certain individuals who can be a great asset to the company. They are the people who were able to excel and stand out from the rest of the crowd. It may be through their educational background, capabilities or even through their personality. Whatever it may be, they have qualified to be in the possible candidate’s lists.

An interview process is held to further filter the applicants and learn more about their qualifications. It is an essential factor because you will be working with this person and will become a member of the company. You have to make sure that they will be an asset that will further promote growth and productivity in the office and not just a liability. It matters not if it is a multibillion or a startup company, hiring is never an easy task.

A simple background check is used to clarify if all the things mentioned in the job interview line up. With the digital age in the palm of our hands, it is as easy as pie when looking for information and doing a background check. Global platforms such as Linkedin helps recruiters obtain information on candidates in a cinch.

Take note though that with this powerful networking platform, it is very easy to create and forge data. The fact of the matter is that their no needed evidence to post experiences, educational background and attainments. Some candidates have the ability to create a false image creating a professional background when in fact it is all just a lie. Sometimes candidates overexaggerate and stretch the truth too so be mindful.

Go out of your way to further determine if the candidate would really be a good asset to the company. Examining and calling the person’s reference is a good idea. Create some time to validate and clarify the persons’ credibility and personality.

Most recruiters really don’t cross-examine their candidates anymore. But if you really want to establish a great team that will promote prosperity and growth a simple background check would not hurt. Discrepancy is very common in a job interview so never overestimate your gut feeling and hire without further examining your candidate.

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Learning in the Workplace

The ability of the human being to learn new things have boundless limits and are a very outstanding ability that we all share. Most of the time when an individual graduates from college, the state of mind is that the journey of learning also stops there. Well, you’re mistaken, learning does not stop there and vanish into thin air like that.

Learning continues on for the rest of our lives, it just decays in time due to the lack of motivation to do so. When we were younger, our minds were more curious about the world that we live in. We try to explore; question and we keep an open mind on what the world has to offer. When the hands of time have taken its toll on us or we have reached a certain age learning becomes a hassle and it does not seem as easy as it was before. Because as adults, we tend to foster and preserve what we have learned so far in our lives. This sometimes creates a barrier that hinders the mind to accept new information and learn anew.

How is learning even relevant or of the essence in the workplace? you might wonder. Well, one thing to consider would be that learning creates an opportunity for the employee to grow and become a great asset to the company. The individual would be able to hone their skills and help them achieve new heights while taking their company with them. When the establishment is encompassed with people who have hungry minds they create a blank canvas that is open to new ideas.

Here are some suggestions for culminating learning in the workplace:

  • Pick the Right Organization

Sometimes learning through action or what you call Experiential Learning is a more effective way than observational learning or by simply reading books to acquire knowledge. If you want to culminate your learning make sure that you are in the specific field of your choice. An organization that specializes in that certain field will help you learn, understand and help empower your capabilities more than an organization who has a different specialization.

  • Set Aside Time for Leaning

I know that it can be a hassle and a little bit stressful to invest some of your time in learning, but as the old saying goes “learning never stops”. Investing some time to increase your knowledge and learn new things is a good idea. It is an opportunity to better yourself and widen your scope, it will take some of your time of course. You can’t suddenly learn something and be the best overnight.

  • Ignore Your Strengths

You already know what you’re good at, how about a change of pace and try improving or conquering abilities where you’re bad at. It may be convenient for you to always rely on what you’re good at, but to further flourish your skills and learn, try facing your weaknesses.

  • Learn from Others

Extend your reach, always know that there are people who are willing to help you learn new things. Collaborate and let your colleagues teach you what you want to learn, likewise teach them things where you excel at. A fair trade of knowledge creates a dynamic learning opportunity in the workplace.

Learning does not stop even in the workplace. As human beings, our minds starve for new information to comprehend and understand. It is something that we carry with us our whole lives in which we use to improve our well being and capabilities.

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Maintaining a Healthy Relationship with Your Employees

Providing a healthy relationship with your employees is an essential factor for the people you work with and the prosperity of the company.

There are a variety of flaws and problems that may arise from not having the proper relationship with the people you work with. Internal disputes, conflicts, issues, baseless rumors, and misunderstandings are things that culminate with a bad employer and employee relationships.

Engaging more with your employees and giving more attention to their needs is a critical factor that your job entails you to do. The gigantic effect it does helps maintain a good sense of balance and harmony in the workplace.

Before there are internal disputes and issues that come forth in time, there are things that an HR manager should do and not do.

DO’s

  1. Communicate

    . Good communication in the workplace plays an import role and are one of the things that you should never leave out. Listen to your employee’s thoughts and problems. It helps you gain a better insight in addressing problems and establishing better bonds in the work environment. On the long run, communication will help understand each employee. Listening to your employees also shows them that you do care and that they are a part of the company.

  2. Establish Rules

    Provide a clear list of rules upon the hiring process should set an example for other new employees. Rules create a more stabilized and more orderly environment.

  3. Be Friendly

    Being a leader, your employees look up to you and expects you to be responsible for all your actions. It should not hinder you from forming new friendships and creating bonds with them. Make friends with your employees and not just befriend a small group as it will foster favoritism in the long run. You are tasked to make all the employees trust each other and help promote teamwork. Be a good example and let the good characteristics start with you.

  4. Have Fun

    An important aspect an HR manager should try to consider. Organizing and initiating an event that creates solid relations amongst their employees is a good idea. Dinners, Games, Team building activities, Outings are some programs that are recommended to establish a good relationship between you and your employees. It is okay to take a break some time, let the stress from the working environment disappear for a while. When you take a break, the team will be able to handle and face their work better.

DON’TS

  1. Distract Workers.

    There is always a time and place to have fun, always make sure that you are never going to make their work performance suffer. Never distract your employees when working as it will disrupt their workflow. Do not bother their process by adding more to their pile of work.

  2. Discuss Work outside the Working Hours.

    In creating a healthy relationship with your employees, it is important that you also spend some time with them outside. When an opportunity like this happens, you have to consider that you should not talk about work-related matters at that moment. Instead, you could divert the discussion to know more about the employee’s hobbies and aspirations.

  3. Conclude Employees know the Rules.

    Most companies mistakenly assume that their employees know what their exact roles are. In this scenario, the Employee will be confused and have a hard time coping up with the work environment in the company. Be their training wheels for the moment, tell them what they have to do and guide them.

Creating a well-balanced work environment is not a simple task for the HR manager but with more effort exerted it will be a benefit to the future development of the company. A company that maintains a healthy relationship with its employees proves that it has a good impact on the company.

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How to Cope Up with Stress from Work

You can’t deny the fact that at a certain point in time in your career that you have encountered some form of stress. Well, it might be quite normal to have some certain levels of stress come up when working in an organization. Chronic or accumulated stress from work can be a danger to an individual’s health. It affects the physical, emotional and even the mental well-being of an individual.

It is to keep in mind though, that stress isn’t always a bad thing.  When stress is experienced in small doses, it can actually help boost the ability of a person to adapt and work under pressure. Never the less, if you keep culminating stress levels and it always knocks in front of your doorstep, there are several consequences you will have to pay.

Physically, stress takes away a lot of energy. It drains the individual’s exuberance and makes them feel more exhausted than they should be. Migraines, insomnia, muscle pain, heart disease, and even reproductive issues may foster in the long run.

Mentally and emotionally, stress triggers and creates a pathway for depression and anxiety to enter.  It causes some brain chemistry imbalance. Neurotransmitters of the brain become damaged and chemical substances are unable to be supplied sufficiently.

With all the consequences that stress has to offer, do you know of ways on how to handle and cope up with this headache of an issue?

Here are ways how to cope up with stress from work:

Exercise

simple aerobic exercises in the morning actually have the ability to raise heart rate and improve mood for the whole day. Exercising creates an opportunity for the brain to release more endorphins. When the mind is happily supplied with the right substances, the link between the mind and body radiantly shows. You will feel so much better and will help you get through the day.

When you feel like stress is building up in the workplace, it is a good idea to take a short break and distance yourself from the stressful situation.  Walk around for a few minutes and get some air, some kind of movement can reclaim your loss of balance when stress is starting to develop.

Connect with Others

having the opportunity to release your built-up stress through verbal communication does help. Another human being will be able to understand how you feel and the exchange of emotions and words will help alleviate stress.

Having a good friend in the workplace to be your shoulder to lean on when times get rough is a good strategy. You might be at work but it should never hinder you from creating social connections and establishing friendship. It does not only promote communication in the workplace, but it also promotes teamwork capabilities and understanding.

Relax

Facing reality, we could not really eliminate and vanquish stress completely. But if you can learn to relax, you can easily mitigate stress levels to some extent whenever you would want to.

Deep breathing and meditation can boost the emotional quotient. Investing some time with relaxing will help you maintain peace and a dash of serenity. Whenever some kind of conflict arises that causes you to stress, remember to take deep breaths and relax. Try addressing the situation when you calm down, you would be surprised how less stressful it would be.

Diet 

You can help cope up with the stress you’re feeling with a good dietary plan. Food ingested by the person does play a significant role in coping up with stress.

A diet which is consisted of fast food and some sugary full of carbohydrates snacks can even increase stress levels. Try incorporating and eating fruits and vegetables in your diet, they have sufficient nutrients to help a person kick off stress like it’s no big deal.

“It’s not the load that breaks you down, it’s the way you carry it”. Stress is one of those obstacles that comes crashing down, we can either learn to use this to our advantage and grow as individuals or we can let stress crush us.

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What is Job Shadowing?

Have you heard what Job Shadowing is? Job shadowing is the given name to the opportunity to observe or “shadow” someone doing their job. Job-shadowing is also close to informational interviewing, in which career-explores or job-seekers conduct short interviews with people in their prospective professions. It is used to provide an individual within a department the opportunity to work alongside more experienced colleagues so they can learn and develop within their role.

Job Shadowing provides the individual with a unique opportunity to find out how other staff work and what their roles involve. It develops a deeper knowledge and understanding of other roles and functions. But who is involved in Job Shadowing?

The Line Manager will agree to who would be the best host for the job shadowing and arrange the experience for them. If the shadowing is for their individual will expect to do some of the arrangement themselves as they will be the main beneficiary of this kind of shadowing activity.

The Host is the person who agrees to be shadowed. It involves some preparation and thought and is not about having someone follow you around for an agreed time span. The host needs to consider if the time requested is the best time for the shadowing to take place.

The Visitor/Guest needs to consider why they are doing the shadowing and what they hope to achieve. They also need to do some preparation which will involve working with the line manager or the host before the shadowing to set objectives for the sessions.

Here are the following three different types of job shadowing.

Observation – “fly on the wall”

This type of shadowing works best when a visitor guest is looking to gain a greater understanding of what the hosts’ job role actually consists. It is a typical representation of what the “host” individual does on a daily basis.

Regular Briefings – “Burst Interactions”

This works best when individuals work near to the host and the host can then tell them about the date and times of specific activities which are valuable for understanding the role of the host. It provides a short period of focused activity, rather than passive ongoing observation.

Hands-On – “Job sharing”

It is where the visitor/guest starts to undertake some of the tasks they have observed. It provides hands-on experience of the role whilst having the safety net of being supervised by the host.

Job shadowing can be useful in some ways. It helps to decide if the skills match the career field of interest. Since job shadowing is a short-term experience, it is a great way to decide whether to pursue a particular career before applying. It is an opportunity to observe an employee performing their daily work routine in their environment. It allows to explore specific careers and get a realistic picture of the tasks performed for the job.

Here are the following benefits of job shadowing.

  • Hands-on Experience:

    it is not only to observe how the task is completed but also experience hands-on task. It is beneficial to inspire or deter from pursuing a career path further.

  • Scholarship possibilities:

    They offer scholarship and persons who want scholarship/positions must go through an interview process and if selected it will go through an interview process as well.

  • Networking:

    In job shadowing, it is a great way to meet people in the profession that you are seeking.

Job Shadowing can be beneficial as long as you know what you are looking to get from it. It can be used as a testing method to identify possible careers.

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How to Solve Conflicts at Work

Before we can handle clash and fights between employees, we need to know what conflict is.

Most books and articles almost say the same exact thing, “Conflict is not that bad”. Shifting our sights into the viewpoint of an optimistic person, we will see that conflict is a good thing. Not because of the tension that it builds but how it makes an opportunity for growth and development.

Of course, there is a certain degree of conflict that is healthy in the workplace and when to say it’s already toxic. Let’s not put it to the point that the managers will wonder “Why did our good employees quit?”.

Psychologists would say that conflict is a normal thing. Blaming the so-called Human Nature. With different backgrounds and personalities, conflict is inevitable. The workplace is where you get to meet different kinds and types of people. The workplace becomes the breeding ground for conflict and disagreements.

There are things that can cause conflict in the office and it does have its consequences. Loss of productivity, poor employee health, and the high risk of litigation are the primary effects of an unresolved conflict. Any company would do their best to resolve it as soon as possible to get their company back on track.

There are diverse ways of solving conflicts in the office as an HR:

  1. Set the ground rules by asking both parties to respect and be reasonable to each other.

    Let them try to understand each individual’s viewpoints.

  2. Ask both sides to describe the problem at hand and ask them how can the conflict be disengaged.

    The HR should notice that when this step is happening that employees may use the “you” and “I” statements. They should focus on the behavior problem, not the person itself.

  3. Let each other repeat or restate what the other had said.

    This step will ensure the person will get each other’s point. In a similar way make them feel what it’s like to be in each other’s shoes.

  4. Summarize what is the problem and try to get an agreement from them.

    Now that you have both sides of the story create a summary accommodating the needs of both parties.

  5. Create solutions that will address the problem.

    Analyze each option and make sure there is an understanding between both parties.

  6. Let the parties shake hands, say sorry and let them say thank you before ending the meeting.

    It might be a little cliché for adults to do this kind of thing, but it is important for them to end the meeting by reconnecting themselves.

It is normal to have arguments and misunderstandings in the workplace. We should act as professionals and learn to adapt to different people. We should not make mountains out of molehills. Conflict can change the productivity in the office, so we should learn to avoid or at least mitigate them. Always try to build a good relationship with your executive researchers, fellow employees, managers, and your bosses.